Giving the Words ‘Used Car Dealer’ a Bad Name (Opinion)
It’s like the guys are trying to give the words “used car dealer” a bad name.
"This is another example of poor service being excused as business."
Last month, I decided to let a broker sell my old Jeep. When I had my first meeting, I was told once it was sold, I would get a check within ten days. I trusted the promise because the guy speaking with me knew everything and wasn’t afraid to share his knowledge.
On August 8,, it sold. I was told I would get a check on the 21st and if you’re doing math we’re talking 13 days. I didn’t hear a peep on the 21st and on the 22nd telephoned the office. When I was told I would get a call back, I was appeased, but my telephone was silent. On the 23rd, I was told “have no fear, the check had been mailed earlier in the week”.
Apparently, by Pony Express. It’s the 25th and still no check. I drive by the broker’s office twice a day. If someone had simply called me, I could’ve stopped and grabbed my money while driving home. This is another example of poor service being excused as business. Oddly, the day the Jeep sold I mentioned I was possibly in the market for a Ford Raptor and it was explained the broker could locate one. I do believe I’ll shop somewhere else.