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Magic Valley 911 Center Seeks to Reverse Under Staffing

Benito Baeza

Jerome, Idaho ( KMVT-TV / KSVT-TV ) SIRCOMM, or Southern Idaho Regional Communications Center, is looking to implement major changes.

The regional dispatch center handles emergency calls for an area of 4,500 square miles. But being short staffed and other problems are causing major concern. Jerome County Commissioner Charlie Howell says “we are short staffed at this time and we’re concerned if we go too much lower we won’t be able to provide the emergency services we need to.”

SIRCOMM is the 911 center for four counties in the Magic Valley, excluding the city of Twin Falls. The center is responsible for dispatching fire, law enforcement, and medical services to a population of 90,000 people. While SIRCOMM is budgeted for 16 full time employees, they currently only have 8 on staff. The job requires 6 people on hand at all times.

Sircomm Director John Moore says they have a lot of people working overtime. Sircomm is also looking at raising wages by $2.50 an hour to attract more applicants and entice current employees to stay.

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